Privacy Policy

1. Introduction

ReSquare Tech Trainings ("ReSquare," "we," "us," or "our"), the dedicated training arm of NCPL Consulting ("NCPL"), is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our training programs or bootcamps, or interact with us in any way.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

2.1 Personal Information You Provide

• Contact details: Full name, email address, phone number, mailing address, and country of residence.
• Professional information: Job title, company name, industry, years of experience, and areas of interest.
• Enrollment data: Course selections, bootcamp registrations, preferred schedule, and payment information.
• Communications: Messages, feedback, and inquiries submitted through our contact forms, email, or phone.
• Account information: Username, password (encrypted), and profile preferences if you create an account.

2.2 Information Collected Automatically

• Device data: IP address, browser type and version, operating system, device identifiers, and screen resolution.
• Usage data: Pages visited, time spent on pages, click patterns, referral URLs, and navigation paths.
• Cookies and tracking technologies: We use cookies, web beacons, and similar technologies to enhance your experience and gather analytics. See Section 7 for details.
• Location data: Approximate geographic location based on your IP address.

2.3 Information from Third Parties

• Payment processors (e.g., Stripe, Razorpay) may share transaction confirmations and billing details.
• Marketing partners may provide lead information with your consent.
• Social media platforms if you interact with our content or log in via social authentication.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service delivery: To process enrollments, deliver training programs, issue certificates, and provide customer support.
• Communication: To send confirmations, reminders, schedule updates, and respond to your inquiries.
• Personalization: To tailor course recommendations, learning paths, and content to your interests and skill level.
• Marketing: To send newsletters, promotional offers, and information about new courses or bootcamps (with your consent where required).
• Analytics and improvement: To understand usage patterns, improve our website and training content, and develop new offerings.
• Legal compliance: To comply with applicable laws, regulations, and legal processes.
• Security: To detect, prevent, and address fraud, unauthorized access, and other security issues.

4. How We Share Your Information

We do not sell your personal information. We may share your data in the following circumstances:

• Service providers: With trusted third-party vendors who assist in payment processing, email delivery, hosting, analytics, and customer support — under strict data protection agreements.
• NCPL Group: With NCPL Consulting and its affiliates for operational, administrative, and service improvement purposes.
• Legal obligations: When required by law, court order, or governmental authority, or to protect our legal rights.
• Business transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your data may be transferred as part of the transaction.
• With your consent: When you explicitly authorize us to share your information with a specific third party.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specifically:

• Enrollment records: Retained for a minimum of 7 years for certification verification and regulatory compliance.
• Marketing data: Retained until you unsubscribe or request deletion.
• Website analytics: Aggregated and anonymized data may be retained indefinitely.
• Support communications: Retained for up to 3 years after the last interaction.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention obligations.
• Objection: Object to the processing of your data for direct marketing purposes.
• Portability: Request your data in a structured, machine-readable format.
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time.
• Lodge a complaint: File a complaint with the relevant data protection authority in your country.

To exercise any of these rights, please contact us at trainings@resquaretech.com.

7. Cookies and Tracking Technologies

We use the following types of cookies:

• Essential cookies: Required for the website to function properly (e.g., session management, security).
• Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness.
• Preference cookies: Remember your settings and choices (e.g., language, currency).

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

8. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted between your browser and our servers.
• Encrypted storage of sensitive data such as passwords and payment information.
• Regular security audits and vulnerability assessments.
• Access controls limiting employee access to personal data on a need-to-know basis.
• Incident response procedures to address potential data breaches promptly.

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

9. International Data Transfers

ReSquare Tech Trainings operates across multiple jurisdictions including the United Kingdom, Canada, and India. Your personal data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by relevant data protection authorities.
• Compliance with applicable cross-border data transfer frameworks.
• Data processing agreements with all third-party processors.

10. Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child, we will delete it promptly. If you believe a child has provided us with personal data, please contact us at trainings@resquaretech.com.

11. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: